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Troubleshooting

Why does rain affect my reception?

“Rain fade” can occur due to weather at reception of signal or at the source causing rain fade. You should not experience any problems with your signal if the sky is overcast of if there is drizzle or normal rainfall. If you are having problems under these circumstances, then your dish is not optimally installed or properly fine-tuned, and you should contact an installer to rectify the problem. It should be noted that MultiChoice recommended dish size is 90 cm on Ku-Band. Signal interruptions may occur during heavy downpours – this is unfortunately a feature on all satellite systems worldwide.